This agreement ("Agreement") is entered into by and between [Your Company Name] on [today’s date], hereinafter referred to as "Infinevo Tech Pvt Ltd," and the client, hereinafter referred to as "Client."
Infinevo Tech Pvt Ltd offers chatbot development services, providing product - HeenaRAG and HeenaGPT. The services include the development and customization of AI chatbots utilizing RAG Pattern AI + Our Proprietary AI and LLM + Our Proprietary AI, respectively.
One-Time Development Fee:
Clients agree to pay a one-time development fee for the customization and development of the chatbot as per the available features, amounting to USD 4999 / USD 3999 – based on Product Selection.
Recurring Fee:
Clients also agree to pay a recurring fee (monthly or annually) for hosting, maintenance, support, and usage of the chatbots.
LLM API Cost:
The cost of the LLM API is borne by the clients.
Advance Payment:
100% Advance Payment will be paid by the client before the development of the chatbot.
Refunds and Cancellations:
No amount will be refunded once paid, as custom chatbots are developed as per client requirements. However, clients can cancel their subscriptions anytime.
Ownership and Source Code
Infinevo Tech Pvt Ltd retains ownership of the chatbot code and intellectual property. Clients receive a license to use the chatbot but do not own the code. Code or ownership transfer is not permitted.
Features and Dashboard
The chatbot platform provides features such as booking appointments, lead generation, custom queries, product display, feedback and rating, and user ticket generation. Clients can access a dashboard to configure, customize the chatbot, view analytics, leads, appointments, feedback, ratings, complaints, custom queries, and chat histories.
Payment Terms and Breakdowns
100% Advance Payment before Development begins.
Governing Law
This Agreement is governed by the laws of Delhi High Court, India. Any disputes will be resolved through arbitration
Termination
Either party may terminate the services with a written notice. Termination does not exempt clients from outstanding payment obligations. Infinevo Tech Pvt Ltd can terminate its services by giving a 30-day written notice (via email) and clients can terminate their subscriptions by sending an email to their designated Relationship Manager with immediate effect.
Limitation of Liability
Infinevo Tech Pvt Ltd is not accountable for any liability arising from the use of its services. In the event of any breakdowns or provision of incorrect information by the chatbot, Infinevo Tech Pvt Ltd holds no liability for compensations or dues.
Confidentiality
Both parties agree to keep confidential information exchanged during the engagement.
Miscellaneous
These terms constitute the entire agreement between the parties and supersede any prior agreements.
Acceptance of Terms
By engaging in payment, the client acknowledges understanding and acceptance of these terms.
INFINEVO TECH PRIVATE LIMITED
Infinevo Tech specializes in GPT and RAG-based Chatbots providing cutting-edge solutions that solves business challenges effectively and innovatively.
share
K-50, Udyog Nagar, Rohtak Road,
Delhi 110041, India
mail[email protected]
call9899440566